Terms of Service
Last updated: December 10, 2025
1. Acceptance of Terms
By accessing or using Lush ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Platform.
We reserve the right to modify these Terms at any time. Continued use of the Platform after any changes constitutes acceptance of the new Terms.
2. Eligibility
To use Lush, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into a binding agreement
- Not be prohibited from using the Platform under applicable laws
- Not have been previously banned from Lush
- Not be a registered sex offender
By creating an account, you represent and warrant that you meet all eligibility requirements.
3. Account Registration
To access certain features of the Platform, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
We reserve the right to suspend or terminate accounts that contain false or misleading information.
4. User Conduct
You agree not to:
- Post content that is false, misleading, defamatory, or offensive
- Harass, threaten, or intimidate other users
- Use the Platform for any illegal or unauthorized purpose
- Solicit money or financial information from other users
- Impersonate any person or entity
- Upload content containing viruses or malicious code
- Collect or harvest user information without consent
- Use automated systems or bots on the Platform
- Circumvent any security features or access controls
- Post sexually explicit content or engage in inappropriate behavior
- Spam or send unsolicited commercial messages
- Promote violence, discrimination, or illegal activities
5. Profile Content
You are solely responsible for the content you post on your profile. By posting content, you grant Lush a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content in connection with the Platform.
All profile photos must:
- Be of you (no group photos as primary)
- Be recent and accurately represent your appearance
- Not contain nudity or sexually explicit content
- Not infringe on any third-party rights
- Not contain violence, hate symbols, or offensive material
6. AI Verification
Lush uses AI-powered photo verification to maintain platform integrity. By using the Platform, you consent to:
- Having your photos analyzed by our AI systems
- Providing verification selfies for identity confirmation
- Automatic content moderation of uploaded media
We reserve the right to remove any content that violates our guidelines or fails verification.
7. Premium Subscriptions
Lush offers premium subscription tiers with additional features:
- Gold: $14.99/month with advanced features
- Platinum: $29.99/month with all premium features
Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. You can manage subscriptions through your app store account settings.
8. Refunds
Subscription fees are generally non-refundable. However, we may consider refund requests within 14 days of purchase if you have not extensively used premium features. Refund requests should be directed to our support team.
In-app purchases, including Roses, Boosts, and Super Likes, are non-refundable once used.
9. Safety and Reporting
Lush is committed to user safety. We encourage you to:
- Report any suspicious or inappropriate behavior
- Block users who make you uncomfortable
- Meet in public places for first dates
- Never share financial or sensitive personal information
We reserve the right to investigate reports and take appropriate action, including account suspension or termination.
10. Intellectual Property
The Platform and its content, features, and functionality are owned by Lush and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our Platform without express permission.
11. Disclaimer of Warranties
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
WE DO NOT CONDUCT CRIMINAL BACKGROUND CHECKS ON USERS. YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUSH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.
13. Indemnification
You agree to indemnify and hold harmless Lush and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Platform or violation of these Terms.
14. Termination
We may terminate or suspend your account at any time, with or without cause, with or without notice. Upon termination, your right to use the Platform ceases immediately.
You may delete your account at any time through the app settings. Some information may be retained for legal or legitimate business purposes.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of San Francisco County, California.
16. Contact Information
For questions about these Terms, please contact us:
Lush Legal Team
Email: legal@lush.app
Address: 123 Innovation Way, San Francisco, CA 94107